https://www.designedbytimtom.com/about daily 0.75 2025-07-03 https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/6e73c504-e03f-4419-a4b4-74f48136187c/Frame+75.png About - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designedbytimtom.com/home daily 1.0 2025-07-05 https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/274ab437-29c3-4efc-bc8c-c4278150cd05/Gold.png Home - Make it stand out Designing gold bullion verification application https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/bc83b06a-8003-44de-83a7-870ae274a48d/Icora.png Home - Make it stand out Designing project management tool for an oil and gas company https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/67b5b78d-ff6d-4aab-a031-8700d0b75e56/Holmesglen.png Home - Make it stand out Improving the experience of a TAFE enrolment process https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/6d8fa962-dd61-48c2-96b6-14466c700016/Cohealth.png Home - Make it stand out Redesigning community health service website https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/aa62c3de-007b-4e99-ae66-74f89acd66e7/Cohealth-1.png Home - Make it stand out Improving information architecture of a community health service website https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/31bc812d-9221-4afe-bc3c-86084d244fc2/The+West.png Home - Make it stand out Subscriber optimisation journey (coming soon) https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/343af4c3-a669-4282-8e6b-cc968de96c60/PN.png Home - Make it stand out PerthNow design system https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/bfa63112-f5c0-45c9-abe1-51d1eb771b09/TW.png Home - Make it stand out The West Australian design system https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/5e0de1f1-2e37-4463-96af-4655dbad9e5d/Frame+578+%282%29.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/7f588906-f8d1-4e56-be46-7fc688436d4a/Frame+577+%282%29.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/7b075284-9d8d-4629-a450-20827650e860/Pepperstone.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/dfdc0a59-2d10-4988-a5ba-630f75f242a0/Frame+576+%282%29.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/1ea38e93-40ea-433e-9002-88da572dafb7/Frame+579+%281%29.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/6e4eccde-15aa-49a9-b4c3-acc3f9209d34/Frame+581.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/92d56194-28cf-4aa9-b274-0bd70c45c70d/Woodside.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/be57e1fc-b48e-4e65-8fc1-0f54de4ed56b/Frame+582+%285%29.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designedbytimtom.com/tafe daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/988f64b3-768d-4477-9f27-d44586ebd9d7/iPad+Pro+12.9+-+Space+Gray+-+Landscape.png Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/37c40d85-2ef6-4669-9944-621ef51212d8/Frame+42.png Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/7dbffd07-8ed8-4bae-83b4-e2baf44ff961/Frame+45.png Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/8c613a44-05c9-46f6-8d55-e69b0528bee8/image+110.jpg Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/2f719bf5-faa6-44de-89ad-2e27cd81245c/CRN.jpg Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/03b2a459-5180-4a1b-8cb8-7a85ac334450/USI.jpg Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/17662b6c-83b4-406f-bf8f-ae97f86654f7/Frame+44+%281%29.png Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/98f19546-58ad-482a-8c23-e0809318cf0a/Frame+43.png Tafe - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/31bc812d-9221-4afe-bc3c-86084d244fc2/The+West.png Tafe - Make it stand out Subscriber optimisation journey (coming soon) https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/bc83b06a-8003-44de-83a7-870ae274a48d/Icora.png Tafe - Make it stand out Designing project management tool for an oil and gas company https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/274ab437-29c3-4efc-bc8c-c4278150cd05/Gold.png Tafe - Make it stand out Designing gold bullion verification application https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/6d8fa962-dd61-48c2-96b6-14466c700016/Cohealth.png Tafe - Make it stand out Redesigning community health service website https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/aa62c3de-007b-4e99-ae66-74f89acd66e7/Cohealth-1.png Tafe - Make it stand out Improving information architecture of a community health service website https://www.designedbytimtom.com/oil daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/674bcb4f-8449-4dab-8e61-bec51c012710/Icora.png Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/754a1d1a-9cf9-4d99-b2d9-8f180f43b4b6/image+129.png Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/48636d94-38c8-4ebd-beb5-9deb1f5a7da4/User+Journey.png Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/07fee5b8-c46e-4970-90bf-a4a98c93eecf/image.jpg Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/2ab8720b-8d32-4642-8269-0ccd215e6dcf/Frame+53.png Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/d7c09953-fac4-4401-aeba-19dea0bdd0d2/Frame+51.png Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/a3df83e4-a40e-4457-ac9f-278469881e30/Frame+52.png Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/9a8db5d8-5ec3-41b8-b6c3-7181646a87cf/SS+1.png Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/5844bbb8-69e3-463d-a52d-7945419240fc/IMG_7313+1.png Make it stand out After the sessions, we debriefed the findings together with the clients and prioritised the improvements. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/7bc125bd-9acf-4585-9ffe-fd2251ac877e/Frame+561.png Make it stand out Final client dashboard with a graph to help users understand the data quickly. The last two participants understood the data straight away during the usability test. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/f71b99cd-2e9c-4775-bace-7332464667bf/Frame+54+%281%29.png Make it stand out Early exploration on the dashboard. Based on the first three usability tests, it took some time for participants to make sense of the three panels at the top. We decided to tweak the design so that we can test the refined prototype with the last two participants. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/aa62c3de-007b-4e99-ae66-74f89acd66e7/Cohealth-1.png Make it stand out Improving information architecture of a community health service website https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/31bc812d-9221-4afe-bc3c-86084d244fc2/The+West.png Make it stand out Subscriber optimisation journey (coming soon) https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/67b5b78d-ff6d-4aab-a031-8700d0b75e56/Holmesglen.png Make it stand out Improving the experience of a TAFE enrolment process https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/6d8fa962-dd61-48c2-96b6-14466c700016/Cohealth.png Make it stand out Redesigning community health service website https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/274ab437-29c3-4efc-bc8c-c4278150cd05/Gold.png Make it stand out Designing gold bullion verification application https://www.designedbytimtom.com/cohealth daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/d8748593-8434-4069-be36-6a54beb8df52/Apple+iPad+Pro+11_+Silver+-+Landscape.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/654ca169-3c9c-4e9a-a442-2a0e96440d26/Frame+68.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/f0c92e48-df14-4833-adc4-32d5027c7d6a/Frame+69.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/694f6500-f35a-4c46-83bf-569f17246db1/Frame+66.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/0ade1669-8183-446e-b9a2-f328aff32b19/Frame+70+%281%29.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/8b342ca6-417f-4519-9216-c6ced67c8a60/Frame+71.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/05a3c68e-abe4-4393-ae11-35ac616829e4/Frame+72+%283%29.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/f04c4c1f-a0d5-4850-8dbb-56182239702f/image+149.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/e498f193-edda-4014-8e8b-4c9353bdc341/Form+1.png Cohealth - Make it stand out Analytics report identified that: “The largest drop off for users completing the online booking form is after the reason for appointment field. Users may not be comfortable writing out the reason for their appointment or may not know the best way to describe their requirements so are abandoning the form at this stage.” This happens presumably because people don’t feel comfortable sharing this information upfront, or they might prefer to discuss it in-person. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/c3313c04-da08-4769-805c-1b669af01a8f/Frame+84.png Cohealth - Make it stand out “Are you at harm from others or yourself? Do you have supports?” is a double-barreled question that increases the likelihood of confusing users and inaccuracy answers. Since some questions are binary (yes or no), large free text fields might not suit. “Other service involved?“ is a bit confusing as it doesn’t have sufficient context. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/a1f8e571-ecac-470c-a1ea-1d002ec20df8/image+158.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/aafe7256-60f5-43f4-b7f8-b30f0645e8f6/Form+3+1.png Cohealth - Make it stand out Although the thank you message informs the form has been successfully submitted, it lacks further information about the next steps. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/7475413f-8b9d-47ed-b2dc-113c11cecba5/image+147.png Cohealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/b6f9db89-0d56-4646-bf36-266d1ce7b630/Form+A.png Cohealth - Make it stand out In any children’s service, there’s a long label combining all information about eligibility requirements that can be overwhelming for users. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/0196c7c1-8906-4a40-b393-a4d789202030/image+159.jpg Cohealth - Make it stand out In the new design, the label is framed into a single clear question, and the format is transformed into radio buttons to make it more digestible. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/1ddeaca7-2679-4da6-b028-7c34901d6377/Frame+88+%281%29.png Cohealth - Make it stand out The new design provides an option to automatically fill the fields for those who live in the same house as the child. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/e88983ef-0af9-449e-85f6-6fb67fa59b4c/Form+B.jpg Cohealth - Make it stand out Parents/caregivers who live in the same house as the child need to re-enter the address. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/3a379cb3-a2cd-4e59-a02a-9f3ec86f7cd9/Frame+89.png Cohealth - Make it stand out The new design enables users to review the form before submitting it and to edit the data on the same page when necessary. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/67b5b78d-ff6d-4aab-a031-8700d0b75e56/Holmesglen.png Cohealth - Make it stand out Improving the experience of a TAFE enrolment process https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/bc83b06a-8003-44de-83a7-870ae274a48d/Icora.png Cohealth - Make it stand out Designing project management tool for an oil and gas company https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/31bc812d-9221-4afe-bc3c-86084d244fc2/The+West.png Cohealth - Make it stand out Subscriber optimisation journey (coming soon) https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/aa62c3de-007b-4e99-ae66-74f89acd66e7/Cohealth-1.png Cohealth - Make it stand out Improving information architecture of a community health service website https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/274ab437-29c3-4efc-bc8c-c4278150cd05/Gold.png Cohealth - Make it stand out Designing gold bullion verification application https://www.designedbytimtom.com/information-architecture daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/bd71b73b-e9f0-4fc9-b6b2-e3a86113ded0/Cohealth+1.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/d2d68195-b946-44ce-abd3-5b9119b8a919/1_uDCJ1Pa5nR_6PiIxrx-T9A.jpeg IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/8dec18cb-e894-4166-8e18-1bbc2d7c3504/We.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/99f4a45d-efea-46cd-ac6d-8c3325e1db9a/R.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/32555cef-19cf-460a-9948-2ddc8b52b48c/WWD.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/5a142994-1f41-430c-b97e-08058eec3baa/G.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/9301e92a-e94d-493f-a50f-4e8e0fd7511e/C.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/4d2f87c4-a2d7-41d5-aad1-844533b25bec/Re.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/2e0fd806-26c9-4e11-adc5-19a8b22d35f2/Me.png IA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61ea519d5ce2b5711f474623/86be15d7-9add-4eee-b4cc-60ff4c6c133d/Men.png IA - 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