Designing gold bullion verification application
📍 Perth, Australia | ⏱️ 2 weeks
Challenge
I was engaged by Ruffle Design Co to design a gold bar verification application for a metal supply company based in Perth. The goal of the app is to enable users to verify their gold bullions themselves in a quick, easy, and transparent way.
Outcome
High-fidelity prototype for the Minimum Viable Product (MVP).
Process
#1 Discovery workshop
We started off by doing a workshop with the client to better understand the target users and the problems we’re solving.
Output
Improved domain knowledge (user needs): better understanding of the users.
Improved domain knowledge (business) - Project Vision: better understanding of client’s expectations from the project, and how the new system might help them improve their business process.
#2 Design workshop & user journey
We then created a user journey based on the information we’ve gathered to help us define the scope of the project.
Output
The main user journey for the MVP
#3 Low-fidelity wireframes for scoping
The next step is making quick wireframes based on the user journey to help us define the scope of the project. Mocking up the rough designs quickly makes us understand the project complexity early and helps us decide the sweet spot for the MVP together with the clients and developers.
Output
Low-fidelity wireframes and agreed MVP
#4 Medium-Fidelity Prototype
After we agreed on the MVP, I then created a prototype covering all screens with more details. The goal at this stage is to make sure we’ve covered the whole screen including all edge cases.
After running through the prototype with the client, we started to work on the feedback, as well as collaboratively populating the content and branding materials like logo, colour scheme and pictures.
Output
Medium-Fidelity Wireframes with all screens and edge cases.
#5 Final design
Once we’ve done iterating on the low-fidelity wireframes, I converted the wireframes into the final design.
Output
Interactive prototypes for development.
Impact
The design has helped the client frame and build the Minimum Viable Product (MVP). The next recommended step is to do usability tests to make sure the app is easy to use. Usability testing is crucial for this project considering this type of app is relatively new where the target users might have never interacted with a similar experience before.